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Table 1 Response rate

From: Implementing PROMS for elective surgery patients: feasibility, response rate, degree of recovery and patient acceptability

Email versus SMS   Pre-surgery 1 Week post-surgery 4 Weeks post-surgery Overall
Email Sent 2039 4547 4547 11,133
Responses 724 1373 780 2877
Response rate 35.5% 30.2% 17.2% 25.8%
Short message service (SMS) Sent 1905 3507 3507 8919
Responses 1032 1309 767 3108
Response rate 54.2% 37.3% 21.9% 34.8%
Overall   Pre-surgery 1 Week post-surgery 4 Weeks post-surgery Overall
Sent 3944 8054 8054 20,052
Responses 1756 2682 1547 5985
Response rate 44.5% 33.3% 19.2% 29.8%