Skip to main content

Table 1 Response rate

From: Implementing PROMS for elective surgery patients: feasibility, response rate, degree of recovery and patient acceptability

Email versus SMS

 

Pre-surgery

1 Week post-surgery

4 Weeks post-surgery

Overall

Email

Sent

2039

4547

4547

11,133

Responses

724

1373

780

2877

Response rate

35.5%

30.2%

17.2%

25.8%

Short message service (SMS)

Sent

1905

3507

3507

8919

Responses

1032

1309

767

3108

Response rate

54.2%

37.3%

21.9%

34.8%

Overall

 

Pre-surgery

1 Week post-surgery

4 Weeks post-surgery

Overall

Sent

3944

8054

8054

20,052

Responses

1756

2682

1547

5985

Response rate

44.5%

33.3%

19.2%

29.8%