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Table 3 Means and standard deviations for the five dependent variables in the CAHPS clinician and group adult visit survey 1.0

From: Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey of experiences with ambulatory healthcare for Asians and non-Hispanic Whites in the United States

Composites Total sample Asian-Americans Non-Hispanic Whites
Access
Mean 78.69 68.76 79.89
Std. Dev. 23.99 26.74 23.09
N 263,737 5098 215,719
Communication
Mean 94.15 93.11 94.47
Std. Dev. 14.69 15.22 14.16
N 265,783 5144 217,101
Office
Mean 94.70 90.95 95.09
Std. Dev. 15.67 19.44 15.06
N 258,785 5091 213,493
Rating a doctor
Mean 91.25 88.60 91.41
Std. Dev. 14.16 15.47 13.74
N 263,216 5089 215,535
Recommending to friends/family
Mean 92.93 89.36 93.32
Std. Dev. 20.92 24.45 20.31
N 257,813 5056 212,384
  1. All were scaled on a 0–100 possible range and the observed minimum and maximum were 0 and 100 for each variable
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