| Emotions | Trust | Decision | Satisfaction | Summary score | PCS |
---|---|---|---|---|---|---|
Emotions | (0.9357) | Â | Â | Â | Â | Â |
Trust | −0.1782 | (0.8889) |  |  |  |  |
Decision | 0.1847 | 0.5634 | (0.8432) | Â | Â | Â |
Satisfaction | 0.1892 | 0.6227 | 0.9027 | (0.9530) | Â | Â |
Summary score | 0.0724 | 0.7149 | 0.8505 | 0.818 | Â | Â |
PCS | −0.4785 | −0.4357 | −0.5852 | −0.6936 | −0.4885 |  |
MCS | −0.8036 | 0.4605 | 0.1161 | 0.158 | 0.2734 | 0.2024 |