Category | Pains | Gains |
---|---|---|
Who should evaluate | ▪ Direct caregiver lacks role to formally evaluate (F,P) ▪ Experienced difficulties if evaluation was conducted by direct (influencing existing relationship on responses) vs indirect caregiver (difficulties interpreting responses client) (F,P) ▪ Missing perspective of informal caregiver (F,P) ▪ Difficulties identifying evaluator (I) | ▪ Sufficient availability of caregivers to discuss care experiences (I) ▪ Client can decide if family is included (F) Desired gains ▪ Direct caregiver instead of district nurse (C,F) ▪ Someone with care expertise but not a caregiver (I,P) ▪ Evaluation to be conducted by direct caregiver so it is relevant to their own experience, they can learn directly and feel responsible for their own clients (F,P) ▪ More colleagues should have evaluation discussions (F,P) ▪ Overarching contact beyond direct care (I) ▪ Same person (I) |