Table 1 Intervention Characteristics (IC), Outer Setting (OS), Inner Setting (IS), Characteristics of Individuals (CoI), Implementation Process (IP)
Data sources | Domains of CFIR |
|---|---|
Documents (n = 9, 99 pages total) | |
Document about requirements for the quality report for the Dutch Association of Healthcare Providers for People with Disabilities, based on the quality framework (13 pages) | OS |
Document with principle assumptions of “Dit vind ik ervan!” (1 pages) | IC |
General brochure about “Dit vind ik ervan!” (3 pages) | IC |
Attributes brochure about “Dit vind ik ervan!” (2 pages) | IC |
Feedback report of the reflection visitation at SGL of the foundation of “Dit vind ik ervan!” (4 pages) | OS, IS, IP |
Internal audit summary on clients’ and professionals’ experiences with the PREM performed by SGL (6 pages) | IS, IP |
Internal audit report of 5 interviews with clients about the “Dit vind ik ervan!” procedure (26 pages) | IS, IP |
Internal audit report of 6 interviews with professionals about the “Dit vind ik ervan!” procedure (35 pages) | IC, IS, CoI, IP |
Analysis report random sample survey of electronic client records of the “Dit vind ik ervan!” procedure and action points resulting from it (10 pages) | CoI, IP |
Observations (n = 7) | |
2 PREM training sessions for SGL team leaders provided by an external trainer employed by the “Dit vind ik ervan!” foundation (10 team leaders and one trainer) (duration 3 h each) | IS, CoI, IP |
Auditors instruction session for SGL internal audit interviews (2 team leaders, 2 professionals, a secretary and a quality manager of SGL) (duration 30 min) | IS, CoI |
Observation of 2 internal audit interviews with clients (duration 20–42 min) | CoI, IP |
Observation of 2 internal audit interviews with professionals (duration 20–42 min) | IS, CoI |
Interviews (n = 11) | |
8 clients (4F, 4 M) aged 35–66 years, living at SGL between 5 and 36 years (duration 24–50 min) Clients’ communication vulnerability tested using communication-vulnerability screening lists, developed by Zuyd University of Applied Sciences [23]. | CoI, IP |
Interview with the SGL general manager (F), age 53 years, working at SGL for 11 years (duration 70 min) | IC, OS, IS, CoI, IP |
Interview with a researcher (M), age 37 years, working for the “Dit vind ik ervan!” foundation 3 years (duration 80 min) | IC, OS |
Interview with a manager (F), age 37 years, working at the “Dit vind ik ervan!” foundation 3 years (duration 77 min) | IC, OS |
Focus groups (n = 3) | |
2 Focus groups with 3 (3F) and with 4 (1 M, 3F) professionals. Aged 22 – 53 years, and working at SGL 0.5–12 years (duration 35–60 min) | IC, IS, CoI, IP |
Focus group with a quality advisor and 2 PREM trainers of SGL (3F). Aged 44–50 years, and working at SGL 11–17 years (duration 93 min) | IC, OS, IS, CoI, IP |