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Table 5 Participant comments

From: Training healthcare professionals to administer Goal Attainment Scaling as an outcome measure

Comments submitted in the post-training evaluation survey

Related to patient interactions:

– All patients so far have been very keen to participate and love to hear that this is something all about them.

– It can be difficult to set SMART goals with some people—highlighting that these goals have to be “realistic” and “measurable” have helped hone in on relevant ideas.

– It has been difficult to conduct frailty assessments and set goals with participants in the control arm. The process gives us great insight into how we may help these people live better/subjectively healthier lives, but there is very little we can do to help them achieve these goals during the trial.

Related to hot reviews and other training supports:

– The hardest part is making the goals fit the smart criteria but the hot review has been very helpful for this.

– Definitely need the hot review as it can be tricky to make some goals SMART

– The reflective process of the hot review was particularly helpful, as feedback was received in a timely and helpful manner.

– At times making a patient’s GOAL SMART was difficult and I appreciated the help of <training staff> with this.

– The support offered was very helpful.