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Table 2 Hospital related information (n = 206)

From: Patient satisfaction and their determinants in outpatient department of a tertiary public hospital in Nepal: a cross-sectional study

Characteristics

Frequency (n = 206)

Percentage (%)

Source of information to visit hospital

Friends/Family

170

82.5

Internet

11

5.3

Newspaper

12

5.8

Others

13

6.3

Main reason to visit

Good quality

88

42.7

Near to home

20

9.7

Relative suggestion

70

34.0

Referred

14

6.8

Others

14

6.8

Other hospital before

Yes

113

54.9

No

93

45.1

Place of visit (n=113)

Private

62

54.86

Public

51

45.14

Visited due to proximity

Yes

49

23.8

No

157

76.2

Waiting time

≤60 min

139

67.5

>60 min

67

32.5

Median waiting time=61.88, IQR=100, Maximum time=4-h, Minimum time=1 min

Satisfied with OPD time

Yes

179

86.9

No

27

13.1