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Table 1 Sociodemographic characteristics of participants (n = 206)

From: Patient satisfaction and their determinants in outpatient department of a tertiary public hospital in Nepal: a cross-sectional study

Characteristics

Frequency (n = 206)

Percentage (%)

Interviewee

Patient

88

42.7

Patients’ friend

118

57.3

Gender

Male

105

51

Female

101

49

Age

≤32

105

51

>32

101

49

Median age=32, SD=12.53, Inter Quartile Range (IQR)=17.25, Maximum=74, Minimum=14

Ethnicity

Brahmin/Chhetri

90

43.7

Janajati

90

43.7

Dalit

18

8.7

Madhesi

3

1.5

Muslim

1

0.5

Others

4

1.9

Religion

Hindu

152

73.8

Buddhist

33

16.0

Christian

15

7.3

Muslim

2

1.0

Others

4

1.9

Residence

Urban

109

52.9

Rural

97

47.1

Education

Literate

29

14.1

Illiterate

20

9.7

Primary level

34

16.5

Secondary level

65

31.6

Higher education

58

28.2

Marital status

Married

140

68.0

Unmarried/Single

62

30.1

Widowed

4

1.9

Occupation

Agriculture

44

21.4

Business

46

22.3

Homemaker

46

22.3

Service

31

15.0

Others

39

18.9

Wealth quintile (n=153)

Lowest

41

26.79

Second

55

35.94

Middle

35

22.87

Fourth

8

5.22

Highest

14

9.15

Median income=19,000, Inter Quartile Range (IQR=18,000, Minimum=1000, Maximum=60,000

Time to reach health facility

Less than 30 min

26

12.62

30–60 min

85

41.26

More than 1 h

95

46.12

Health insurance

No

163

79.1

Yes

43

20.9